Hospitality Industry: Segments
Segments: Hospitality Industry
Segments in the Hospitality Industry
The hospitality industry is a multi-billion dollar, complex industry covering a wide range of jobs, economic brackets, activities, and locations. It comprises of five major segments: lodging, food service, tourism, meeting and event planning, and the cruise line industry. These five segments and the employment prospects that they offer hospitality graduates have been discussed in the subsequent subsections. We begin with the largest segment in the industry --food service.
The food service industry, also known as the food and beverage industry, covers the various business segments that prepare food for customers. It is estimated that 50% of all meals eaten in the United States on any given day comes from the foodservice industry (BLS, 2012). The industry can be categorized into three: commercial food service, institutional food service, and food service within a consumer business. Commercial food service businesses are those that compete for customers and are driven by the profit-maximizing motive. They include full-service restaurants, quick-service restaurants, and catering businesses. Institutional food service joints, unlike the commercial joints, provide food and drinks to customers within an institution such as a factory, military base, hospital, or school. Finally, there is the foodservice within a consumer business. These are food and beverage businesses located within...
The author notes that this is one way to improve training for some 18,000 people at 1,800 locations with only 11 trainers, using nteractive web-based training, including instructor-led segments, to teach reservation operations, house-keeping duties, supervision, and even specific skills such as dealing with surly guests. Included in these packages are products to help deliver interactive audio and video to virtual classrooms and also to manage enrollment, self-paced learning,
Hospitality Industry The economy is made of three major sectors with varying economic activities i.e. agricultural, manufacturing, and service industries. The service industry differs from agricultural and manufacturing sector given that it's a tertiary segment that offers intangible products, which contributes to its consideration as a soft part of the economy. As the name suggests, the service industry basically deals with activities relating to production of services (intangible goods) instead
Hospitality and Tourism Industry ChallengeOne of the most significant issues is to comply with various Georgia state laws and regulations about health and safety within the hospitality industry. Most of the restaurant managements feel that legislators do not consider the consequences of various laws they pass on the hospitality industry and the local economy. The Georgia Department of Community Health, together with the local community health departments, regulates the hospitality
There are some cases where there can be a guest service agent who might be handling japans guests but may not understand what the guest exactly needs and hence will need to ask for help and may lead to a long period of waiting. This leads to decrease in the efficiency of the services the resort offers since there can be a time when there is no one available
The academic requirement for a person to become a hotel manager is a mixture of three to six months training and/or experience in the field (Zupek, 2007). However, academic qualifications are not the only requirements for hotel clerks since there are personality traits and characteristics that the individual should possess. Some of the major characteristics for the individual include the ability to provide instant and excellent customer service, computer literacy
Status in Hospitality How Class and Status are Reflected in the Modern Hospitality Industry Issues of class and status are reflected in the modern hospitality industry as this consumer-driven marketplace seeks to respond more effectively to the demands of a diverse public. Class may be defined as one's "social class [or] socio-economic class -- people having the same social or economic status." (http://www.cogsci.princeton.edu/cgi-bin/webwn?stage=1& word=class). When class is considered together with income,
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